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CallBae — Terms of Service

Effective Date: March 10, 2026

Last Updated: March 10, 2026

Welcome to CallBae ("Platform," "Service," "we," "us," or "our"), operated by Anton Santaniello Holdings LLC (DBA La Napa), located at 656 Nostrand Ave, Brooklyn, NY 11216. CallBae is available at callbae.com.

These Terms of Service ("Terms") are a legally binding agreement between you ("you," "your," or "User") and Anton Santaniello Holdings LLC. By creating an account, purchasing a subscription or tokens, or using the Platform in any way, you agree to these Terms in full. If you don't agree, don't use CallBae.

Please read Section 15 (Dispute Resolution & Arbitration) carefully. It contains a binding arbitration clause and class action waiver that affect your legal rights.


Table of Contents

  1. [What CallBae Is](#1-what-callbae-is)
  2. [Eligibility](#2-eligibility)
  3. [AI Disclosure — This Is Important](#3-ai-disclosure--this-is-important)
  4. [Your Account](#4-your-account)
  5. [Subscriptions & Auto-Renewal](#5-subscriptions--auto-renewal)
  6. [Tokens](#6-tokens)
  7. [Payments & Billing](#7-payments--billing)
  8. [Refunds & Cancellation](#8-refunds--cancellation)
  9. [Acceptable Use](#9-acceptable-use)
  10. [Content Ownership & Licenses](#10-content-ownership--licenses)
  11. [Voice Calls & Recording Consent](#11-voice-calls--recording-consent)
  12. [Data Usage & AI Improvement](#12-data-usage--ai-improvement)
  13. [Disclaimers & Limitation of Liability](#13-disclaimers--limitation-of-liability)
  14. [Termination](#14-termination)
  15. [Dispute Resolution & Arbitration](#15-dispute-resolution--arbitration)
  16. [Governing Law](#16-governing-law)
  17. [Changes to These Terms](#17-changes-to-these-terms)
  18. [Miscellaneous](#18-miscellaneous)
  19. [Contact Us](#19-contact-us)

1. What CallBae Is

CallBae is a digital entertainment platform that lets you chat with, call, and receive AI-generated images from AI-powered personas. Our current personas include Mia, Valentina, Yuki, Serena, Sofia, Raven, Jasmine, and Sarah — all entirely fictional characters powered by artificial intelligence.

CallBae is designed for entertainment and companionship simulation. It is not a dating service, a mental health tool, a substitute for human relationships, or a platform for connecting with real people.


2. Eligibility

You must be at least 18 years old to use CallBae. No exceptions.

By creating an account, you represent and warrant that:

We reserve the right to verify your age at any time. If we discover or reasonably believe you are under 18, we will immediately terminate your account and delete your data without refund.


3. AI Disclosure — This Is Important

Every persona on CallBae is artificial intelligence. You are not talking to a real person.

Let us be crystal clear:

You acknowledge and agree that your interactions on CallBae are entirely with artificial intelligence and that no real romantic, personal, or professional relationship exists or is being formed.


4. Your Account

4.1 Account Creation

To use CallBae, you must create an account with a valid email address and password. You agree to provide accurate information and keep your login credentials secure.

4.2 One Account Per Person

You may only maintain one account. We reserve the right to merge or terminate duplicate accounts.

4.3 Account Security

You are responsible for all activity on your account. If you believe your account has been compromised, contact us immediately at [email protected]. We are not liable for losses resulting from unauthorized use of your account that you failed to report promptly.


5. Subscriptions & Auto-Renewal

5.1 Subscription Plans

CallBae offers the following plans:

| Plan | Price | Includes |

|------|-------|----------|

| Free | $0 | 5 messages per day |

| Premium | $9.99/month | Expanded messaging, voice features, image generation |

| VIP | $19.99/month | Full access to all features plus bonus tokens |

Plan features and inclusions may change. Current details are always available at callbae.com/pricing.

5.2 Auto-Renewal Disclosure

YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW. Here's exactly how it works:

5.3 Free Trial (If Offered)

If we offer a free trial:

5.4 Compliance Notice

These auto-renewal terms comply with the California Automatic Renewal Law (ARL/CARL), New York General Business Law § 527-a (automatic renewal requirements), and the FTC Negative Option Rule. We provide:

6. Tokens

6.1 What Tokens Are

Tokens are a virtual currency used within CallBae to access premium features. Tokens are:

6.2 Token Pricing

| Pack | Price | Tokens |

|------|-------|--------|

| Starter | $4.99 | 50 tokens |

| Popular | $9.99 | 120 tokens |

| Best Value | $19.99 | 300 tokens |

6.3 Token Usage Rates

| Feature | Token Cost |

|---------|-----------|

| Voice call | 1 token per minute |

| AI selfie / image | 3 tokens |

| Voice note | 1 token |

Token costs may change. We will notify active users of any changes at least 14 days in advance.

6.4 Token Expiration

Unused tokens remain in your account as long as your account is active. If your account is terminated (by you or by us), unused tokens are forfeited. See Section 8 for refund eligibility on unused tokens.


7. Payments & Billing

7.1 Payment Processing

All payments are processed securely through Stripe. We do not store your full credit card number on our servers.

Charges on your bank or credit card statement will appear as "CALLBAE DIGITAL" or "digital entertainment subscription service."

7.2 Payment Authorization

By providing a payment method, you authorize us to charge that method for:

7.3 Failed Payments

If a payment fails, we may retry the charge and/or suspend your access until payment is resolved. We will notify you of any payment issues via email.


8. Refunds & Cancellation

8.1 First Subscription Refund

If you are a first-time subscriber and are not satisfied, you may request a full refund within 7 days of your initial subscription purchase. To request a refund:

This 7-day refund window applies only to your first subscription purchase. Subsequent renewals and re-subscriptions are not eligible.

8.2 Token Refunds

8.3 Cancellation

You can cancel your subscription at any time:

Cancellation is effective at the end of your current billing cycle. You retain access to paid features until then. After cancellation, your account reverts to the Free plan.

8.4 No Pro-Rated Refunds

We do not provide pro-rated refunds for partial billing periods, except as required by applicable law.


9. Acceptable Use

9.1 You Agree NOT To

Using CallBae, you agree you will not:

Illegal & Harmful Content:

Platform Integrity:

Account Misuse:

9.2 Enforcement

Violations may result in:

We enforce these rules at our sole discretion and are not required to provide advance notice.


10. Content Ownership & Licenses

10.1 Your Content

"Your Content" means any text, prompts, or inputs you provide to the Platform. You retain ownership of your inputs but grant us a worldwide, non-exclusive, royalty-free, sublicensable license to use, process, and store your inputs for the purpose of operating the Service and as described in Section 12.

10.2 AI-Generated Content

Content generated by CallBae (chat responses, images, voice audio) is "AI-Generated Content."

10.3 Our Content

The CallBae name, logo, persona names, persona likenesses, website design, and all other proprietary materials are owned by Anton Santaniello Holdings LLC and protected by applicable intellectual property laws. You may not use our branding without written permission.


11. Voice Calls & Recording Consent

11.1 Nature of Voice Calls

Voice calls on CallBae connect you to an AI-generated voice. There is no human on the other end of the call. The voice is synthesized using AI voice generation technology.

11.2 Recording & Processing

By initiating or receiving a voice call on CallBae, you consent to the recording, storage, and processing of the call audio. This includes:

This consent applies regardless of your location, including in jurisdictions that require all-party (two-party) consent for call recording (such as California, Florida, Illinois, Pennsylvania, Washington, and others).

11.3 How We Use Call Data

Call recordings and transcripts may be used to:

11.4 If You Don't Consent

If you do not consent to call recording, do not use the voice call feature. You may still use text chat and other non-voice features.


12. Data Usage & AI Improvement

12.1 How We Use Your Data

We may use your interactions with CallBae — including chat messages, voice inputs, and usage patterns — to:

12.2 Opt-Out of AI Training

You have the right to opt out of having your data used for AI model improvement and training.

To opt out:

Opting out does not affect your ability to use the Service. Data necessary for delivering the Service in real-time (e.g., processing your current chat message to generate a response) is still processed regardless of your opt-out preference.

12.3 De-identification

When data is used for AI improvement, we take commercially reasonable steps to remove personally identifiable information before it enters training pipelines.

12.4 Privacy Policy

For full details on how we collect, use, share, and protect your data, see our Privacy Policy.


13. Disclaimers & Limitation of Liability

13.1 Entertainment Only

CallBae is an entertainment service. Period. It is not:

If you are experiencing a mental health crisis, please contact the 988 Suicide and Crisis Lifeline (call or text 988) or emergency services (911).

13.2 No Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

13.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANTON SANTANIELLO HOLDINGS LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

This limitation applies regardless of the theory of liability (contract, tort, strict liability, or otherwise), even if we were advised of the possibility of such damages.

13.4 Your Assumption of Risk

You acknowledge that:

14. Termination

14.1 Termination by You

You may delete your account at any time by:

Upon deletion, we will:

14.2 Termination by Us

We may suspend or terminate your account at any time, with or without notice, if:

If we terminate your account for your violation of these Terms, you are not entitled to a refund of any subscription fees or tokens.

If we terminate your account without cause, we will provide a pro-rated refund of your current subscription period and refund any unused, recently purchased tokens (purchased within 30 days).

14.3 Discontinuation of Service

We reserve the right to modify or discontinue CallBae (temporarily or permanently) with 30 days' notice. If we permanently shut down, we will provide pro-rated subscription refunds for the remaining period.

14.4 Survival

Sections 10 (Content Ownership), 13 (Disclaimers), 15 (Arbitration), and 16 (Governing Law) survive termination.


15. Dispute Resolution & Arbitration

15.1 Informal Resolution First

Before filing any formal claim, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days. Most issues can be resolved without lawyers.

15.2 Binding Arbitration

If we can't resolve the dispute informally, you and CallBae agree to resolve any claims through final and binding individual arbitration, rather than in court, except as noted below.

Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will take place in Kings County (Brooklyn), New York, or remotely by video/phone if you prefer.

15.3 Class Action Waiver

YOU AND CALLBAE AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

If this waiver is found unenforceable, the entire arbitration section is void and the dispute will proceed in court (Section 16).

15.4 Exceptions to Arbitration

Either party may:

15.5 Opt-Out of Arbitration

You have 30 days from creating your account to opt out of this arbitration clause by emailing [email protected] with subject line "Arbitration Opt-Out" and your account email. If you opt out, disputes will be resolved in court per Section 16.


16. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles. If arbitration does not apply (or you've opted out), any legal action must be filed in the state or federal courts located in Kings County, New York, and you consent to personal jurisdiction there.


17. Changes to These Terms

We may update these Terms from time to time. When we do:

Minor, non-material changes (like fixing typos or clarifying language) may take effect immediately.


18. Miscellaneous

18.1 Entire Agreement

These Terms, together with our Privacy Policy and any supplemental terms presented at purchase, constitute the entire agreement between you and CallBae regarding the Service.

18.2 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force and effect.

18.3 No Waiver

Our failure to enforce any right or provision of these Terms does not waive that right or provision.

18.4 Assignment

You may not assign or transfer your rights under these Terms. We may assign our rights to an affiliate or successor entity without your consent.

18.5 Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control (natural disasters, wars, pandemics, internet outages, government actions, etc.).

18.6 Electronic Communications

By using CallBae, you consent to receive communications from us electronically (email, in-app notifications). These electronic communications satisfy any legal requirement that communications be in writing.


19. Contact Us

Have questions about these Terms? Reach out:

By using CallBae, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

© 2026 Anton Santaniello Holdings LLC. All rights reserved.